Return Policy
ESSENCE OF AFRIKAH & SHOOZ GURU
Return & Exchange Policy
Items may be returned within 7 days of purchase for a refund to the original form of payment, provided merchandise is unused, in original condition, and accompanied by the original receipt.
After 7 days, but no later than 30 days from the purchase date, items may be exchanged for merchandise or store credit.
Custom or special orders require a minimum 50% deposit. Deposits are non‑refundable, except in circumstances where the company is unable to fulfill the order or is otherwise at fault.
All returns and exchanges are subject to inspection and approval.